## Who you are dealing with
This site is operated by Matt Cook, 62 748 512 075. , based in Mandurah, Western Australia.
## Orders
Placing an order is an offer to buy. I accept it when I send your confirmation email. If I cannot fulfil an order, an item sold out, a pricing error, an address I cannot ship to, I will contact you and refund you in full.
## Prices
All prices are in Australian dollars (AUD) and [include GST. Shipping is added at checkout.
## Payment
Payments are processed by Stripe or PayPal. I never see or store your full card details.
## Handmade items
Everything is made by hand, so small variations in colour, finish and size are normal and are not defects. On demand products are clearly stated, I can not be held responsonsible for the quality of work, but every effort is taken to ensure it is all good quality.
## Artwork and copyright
I keep copyright in all artwork, photographs and designs on this site. Buying a print or product gives you the item, not the right to reproduce, resell or commercially use the artwork.
## Commissions
I don’t really do them, I make what I make, but if you want to chat, reach out.
## Your consumer rights
Nothing in these terms excludes or limits any right you have under the Australian Consumer Law.
## Getting in touch
info@mattcook.com.au