Privacy Policy
Privacy Policy
Last updated: May 2026
Here your privacy matters. This Privacy Policy explains how your personal information is collected, used, and protected when you visit the website, place an order, or contact us.
By using this website, you agree to the practices outlined below.
Information We Collect
When you visit or use this website, we may collect information including:
- your name
- email address
- shipping and billing address
- phone number
- payment information
- order history
- IP address and browser information
- website usage data through cookies and analytics tools
How Your Information Is Used
Your information may be used to:
- process and ship orders
- communicate about your purchase
- respond to enquiries
- improve website performance and customer experience
- send occasional updates or marketing emails (only if you opt in)
- help prevent fraudulent transactions
Payments
Payments made through the website are processed securely through third-party payment providers. We do not store your full payment card details on this website.
Cookies & Analytics
This website may use cookies and similar technologies to improve your browsing experience and understand how visitors use the site.
This may include services such as:
- Google Analytics
- WooCommerce functionality cookies
- payment gateway cookies
You can disable cookies through your browser settings if preferred.
Third-Party Services
We may share limited information with trusted third parties only where necessary to operate the business, including:
- payment providers
- shipping providers
- website hosting services
- email marketing platforms
These providers only receive the information needed to perform their services.
Shipping Information
Orders within Australia are shipped using Australia Post. Your shipping details are shared only for the purpose of delivering your order.
Data Security
Reasonable steps are taken to protect your personal information from misuse, loss, unauthorised access, or disclosure.
However, no online transmission or storage system can be guaranteed as completely secure.
Access to Your Information
You may request access to the personal information we hold about you, or request corrections if information is inaccurate.
To make a request, please contact:
Marketing Emails
If you subscribe to marketing emails, you can unsubscribe at any time using the unsubscribe link included in those emails.
Australian Privacy Rights
This Privacy Policy is intended to comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable.
Contact
If you have any questions about this Privacy Policy, please contact: